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Channel: Managing Client Expectations
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What’s in a Name (or Two)? Plenty for Facilities Pros in Budget Season

If your CEO views facilities management as a "cost center," can you change that simply by choosing the right words to "frame" your contribution as a "profit center"? More...

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What Lies Ahead: Lessons From the Past

On the road to recovery, understanding client expectations in the new economy will be crucial. More...

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Transform Facility Management into a Business Unit

Transforming the FM department from a cost center into a business unit.More...

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The Future is Integrated Project Delivery

Identifying and resolving potential design conflicts is just one of the benefits of adopting the integrated project delivery processMore...

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Newsworthy

Five tips for responding to bedbugs. Barriers to net-zero energy buildings. Release of new LEED guidelines delayed. And more.More...

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LEED, Liability, and You

Green buildings can reduce your operating costs, but do they have the potential to increase your court costs?More...

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Featured Product: Waterfront Revival

By Jamie Nicpon, Photography by Peter PaigeAs part of an effort to reshape a New Jersey waterfront district, the firm of Peter Johnston Architect was tasked with bringing Manhattan-style restaurant...

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Facility Management Cost Trends: Office Build-Outs

Comparative Building Costs: Office Build-OutsMore...

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5 Steps for Smooth Tenant Relations

Evictions, complaints, and broken rules can be sticky situations – here’s how to handle them appropriately More...

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2013: Are Facility Management Budgets on the Brink of Recovery?

It's time to manage your 2013 FM budget.  What’s on your agenda for this year?More...

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Water Audits: Beyond the Basics

Dive deeper for maximum savings.More...

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